Shipping & Returns
You may return most new, unused items within 30 days of delivery for a full refund. We will NOT pay shipping costs to have product returned/repaired but will pay for the product to be sent back to you if repair is needed.
You should expect to receive your refund within three weeks of shipping your item back. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If unused and within 30 days of purchase, you will receive a full refund.
If used in any capacity within 60 days of purchase, a 15% fee with be subtracted to your refund.
No returns are allowed after 60 days.
Please send products for return to the below address. Include your name, order number, and the reason for return.DFA
ReturnsN6768 County Road XAlbany, WI 53502
For repairs, please send to the address below. Include a return address, order number, and the issue with the product.DFARepairN6768 County Road XAlbany WI 53502
Most items will go out within a week of purchase. If the product will ship at a later date, that specific time frame will be shown on the items page. You will receive an email with tracking information when your item/s ship.